bi111 Privacy Policy – How We Handle Your Data

bi111 ("we", "us", "our") operates the bi111 online gambling platform accessible at https://bi111.ws and its associated mobile-optimised pages. We are committed to protecting the personal information of all users who access and use our platform. This Privacy Policy ("Policy") describes in clear terms the categories of personal data we collect, the purposes for which we process that data, the conditions under which we may share it with third parties, and the rights that you as a data subject hold in relation to your personal information.

By registering an account with bi111 or by continuing to use our platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree with the terms of this Policy, you must cease using bi111 immediately. This Policy should be read in conjunction with our Terms and Conditions, which govern your use of the bi111 platform more broadly.

bi111 processes your personal data only for specific, legitimate purposes. We do not process your data in ways that are incompatible with the purpose for which it was collected. The following is an exhaustive list of the purposes for which bi111 uses personal data:

• To create and manage your bi111 player account, including verifying your identity during KYC and processing your registration.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay and Bangladeshi bank transfers, and to maintain accurate financial records of all transactions.
• To detect and prevent fraud, money laundering, underage gambling, account abuse, and other prohibited activities on the bi111 platform.
• To provide customer support, including responding to account queries, deposit or withdrawal disputes, and technical issues reported via our support contact.
• To monitor player behaviour for signs of problem gambling and to proactively offer responsible gaming tools, including deposit limits and self-exclusion, where appropriate.
• To send you service-related communications, including account confirmations, deposit receipts, withdrawal notifications and security alerts.

bi111 does not use your personal data for unsolicited marketing communications. Where bi111 sends promotional communications (such as bonus offers or seasonal promotions), these are sent only to players who have not opted out of such communications and only in relation to the bi111 platform itself.

bi111 processes personal data only where a valid legal basis exists for doing so. The legal bases we rely upon are as follows:

• Contractual necessity — processing required to perform the contract between you and bi111, including account management, payment processing and the provision of gambling services.
• Legal obligation — processing necessary to comply with applicable laws and regulations, including anti-money laundering requirements and responsible gambling obligations.
• Legitimate interests — processing necessary for bi111's legitimate interests, including fraud detection, platform security, and improving the quality of our services, where those interests are not overridden by your rights and freedoms.
• Consent — where you have given explicit consent to receive promotional communications from bi111. You may withdraw this consent at any time by contacting bi111 customer support.

bi111 does not share your personal data with third parties except in the following limited circumstances:

• Payment processors and financial service providers — bKash, Nagad, Rocket, Upay and Bangladeshi banking partners receive the minimum payment data necessary to process your transactions. These providers are contractually bound to process your data only for payment purposes.
• Game and platform technology providers — software providers such as Pragmatic Play, Evolution Gaming and Spribe may receive technical session data necessary to deliver their games. They do not receive your financial or identity data.
• Law enforcement and regulatory authorities — bi111 will disclose personal data to police, financial intelligence units, or other competent authorities where required to do so by law or by a valid court order.
• Business successors — in the event of a corporate restructuring, merger, acquisition or sale of assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections remaining in place.

In all cases where bi111 shares personal data with third-party service providers, we require those providers to maintain the confidentiality and security of your data and to use it only for the specific purpose for which it was shared. bi111 remains responsible for ensuring that any such sharing complies with the principles set out in this Policy.

bi111 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected. The specific retention periods applicable to each category of data are determined by the nature of the data and the legal obligations that apply to it. As a general rule: account data and KYC documentation are retained for the duration of the account and for a period of at least five years after account closure, in accordance with applicable anti-money laundering record-keeping requirements; transaction records are retained for a minimum of five years from the date of the transaction; technical and session data is retained for a maximum of 13 months from collection; cookie data is retained in accordance with the cookie-specific retention period described in Section 7 of this Policy.

When personal data is no longer required for any legitimate purpose, bi111 will securely delete or anonymise it so that it can no longer be linked to you as an identifiable individual. Where anonymisation is not technically feasible, bi111 will restrict processing to the extent necessary to ensure that the data is not actively used.

bi111 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. These measures include SSL (Secure Sockets Layer) encryption for all data in transit between your device and our servers; encryption of sensitive data at rest; access controls limiting the number of bi111 staff who can access personal data to those with a specific operational need; regular internal security audits; and two-factor authentication for account access.

Whilst bi111 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. In the unlikely event of a data breach that poses a risk to your rights and freedoms, bi111 will notify affected users without undue delay and will take all necessary steps to contain and remediate the breach.

bi111 uses cookies — small text files stored on your device — to ensure the platform functions correctly and to improve your experience. We use three categories of cookies:

• Strictly necessary cookies — required for core platform functions such as maintaining your login session and processing bets. These cannot be disabled without breaking essential site functionality.
• Preference cookies — store your language preference and display settings so that bi111 loads correctly on your next visit. These expire after 12 months.
• Analytics cookies — collect anonymised data about how users navigate bi111, including pages visited, session duration and device type. This data is used solely to improve platform performance and content.

You can manage cookie preferences through your mobile browser settings. Disabling strictly necessary cookies will impair your ability to log in and use bi111. Disabling preference or analytics cookies will not prevent you from using the platform but may affect your experience.

As a data subject whose personal information is processed by bi111, you hold the following rights in respect of your personal data:

• Right of access — you have the right to request a copy of the personal data that bi111 holds about you, together with information about how that data is being used.
• Right to rectification — you have the right to request that inaccurate or incomplete personal data held by bi111 about you be corrected or completed.
• Right to erasure — you have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to bi111's legal obligations to retain certain data.
• Right to restriction — you have the right to request that bi111 restricts the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where processing is unlawful.
• Right to object — you have the right to object to bi111 processing your personal data on the basis of legitimate interests, including for direct marketing purposes. Where you object to direct marketing, bi111 will cease that processing immediately.

To exercise any of these rights, please contact bi111 customer support using the email address published on this website. bi111 will respond to all valid data rights requests within a reasonable timeframe. bi111 may need to verify your identity before actioning any request to ensure that personal data is not disclosed to an unauthorised person.

bi111 is strictly an adult platform. Access to bi111 is prohibited for any person under the age of 21. bi111 does not knowingly collect personal data from any individual under the age of 21. If bi111 becomes aware that personal data has been collected from an individual who is under 21, we will take immediate steps to delete that data and to permanently close the associated account. Parents and guardians who believe that a minor may have accessed bi111 and provided personal data are encouraged to contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.

bi111 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, bi111 will make reasonable efforts to notify registered users via their registered contact details prior to those changes taking effect. The date on which the most recent version of this Policy took effect is indicated at the top of this page.

Your continued use of bi111 following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically so that you remain informed about how bi111 protects your personal data. If you have any concern about a change to this Policy, you may contact bi111 customer support before continuing to use the platform.

If you have any questions, concerns or requests relating to this Privacy Policy or to the way in which bi111 processes your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within a reasonable timeframe.

Email: [email protected]